Return & refund policy
1. Return Policy
1) In case of shipping wrong items, missing item or item damaged during shipping, please contact us to report the error or damage. You will need to provide photos of the products to prove that we shipped the wrong items or damaged during shipping. We will exchange the items or you return the products and get full refund.
2) If the products have quality issues, as long as the product is unused or unwashed, you can return it to us in its original package within 7 days after received the parcel. We will either offer you a full refund or exchange according to your requests.
2. Refund Policy. You can apply for refund under the following circumstances:
1) We shipped the wrong products, and it had been returned back. 2) Products damaged during shipping process. 3) Missing, shorted, or broke.3. About Shipping Cost on return.
If exchange / return of products are caused by shipping wrong items, missing item or item damaged, seller will cover the shipping cost. Other exceptional case will need buyer cover the shipping cost.